In a behavioral health crisis, you need information at your fingertips. Below you will find some quick information about mental health resources that are readily available.
If you are facing possible injury or a life-threatening emergency, call 911.
Share all the information you can with your 911 operator. Tell the dispatcher that your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. If the police who arrive aren’t aware that a mental health crisis is occurring, they cannot handle the situation appropriately.
Most of our communities have Crisis Intervention Team (CIT) programs that train police officers to handle and respond safely to psychiatric crisis calls. Not every police officer is trained in a CIT program, but you should ask for a “CIT officer” wherever possible.
Police are trained to maintain control and ensure safety. If you are worried about a police officer overreacting, the best way to ensure a safe outcome is to stay calm. When an officer arrives at your home, say “this is a mental health crisis.” Mention you can share any helpful information, then step out of the way. Yelling or getting too close to the officer is likely to make him feel out of control. You want the officer as calm as possible. Be aware that your loved one may be placed in handcuffs and transported in the back of a police car. This can be extremely upsetting to witness, so be prepared.
If you need someone to talk to….
Call the National Suicide Prevention Lifeline at 1-800-273-TALK(8255), when you or someone you are concerned about is considering suicide.
If you are a veteran, call the Veterans Crisis Line: dial 1-800-273-8255 and press 1 to talk to someone now.
Call the Colorado Crisis and Support Line at 1-844-493-TALK(8255), when you or someone you are concerned about is experiencing a mental health issue or emotional crisis. Service is available 24×7, for immediate crisis intervention, free counseling, support, and referrals.
Text 38255 – to speak to a crisis counselor at the Colorado Crisis & Support Line via text message.
Go to a Walk-in Crisis Center. In-person crisis care and assessment is available 24/7 without an appointment for anyone in need, regardless of ability to pay (operated by the community mental health centers).
- Littleton Walk-In Center (24×7), Santa Fe House, 6509 S. Santa Fe Drive, Littleton
- Aurora Walk-In Center (24×7), Anschutz Medical Campus, 2206 Victor Street, Aurora
- For other statewide locations go to: www.coloradocrisisservices.org